The good news: We had a ton of signups today.
The bad news: We experienced some hiccups.
We apologize to all those who received wrong emails.
Posted on 14 September, 2006
by- Category
Service
Good News – Bad News
Comments (2)
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My problem is not receiving wrong mails, but receiving no mails. I was due for parts four of both Daniel Deronda by George Elliot, and The Adventures of Sherlock Holmes by Arthur Conan Doyle. When I went to the Next link in parts three, I was told that Parts five of these selections had been sent to me. Could I please get part four of both books? Wonderful service! Please keep up the good work!
November 6th, 2006 1:30 pm
Jean -
You can actually do this yourself by using the resend functionality. It’s described in the FAQ. You need to click on the “Manage your subscriptions” link in any one of the emails, then click on “More” — you will reach a screen where you can resend any previous fragment. If that does not work, please contact support [at] dailylit [dot] com and we will help you.
Best,
Albert
November 6th, 2006 9:18 pm