Good News - Bad News
September 14th, 2006 Albert
The good news: We had a ton of signups today.
The bad news: We experienced some hiccups.
We apologize to all those who received wrong emails.
Entry Filed under: Service
September 14th, 2006 Albert
The good news: We had a ton of signups today.
The bad news: We experienced some hiccups.
We apologize to all those who received wrong emails.
Entry Filed under: Service
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2 Comments Add your own
1. jean Gibson | November 6th, 2006 at 1:30 pm
My problem is not receiving wrong mails, but receiving no mails. I was due for parts four of both Daniel Deronda by George Elliot, and The Adventures of Sherlock Holmes by Arthur Conan Doyle. When I went to the Next link in parts three, I was told that Parts five of these selections had been sent to me. Could I please get part four of both books? Wonderful service! Please keep up the good work!
2. Albert | November 6th, 2006 at 9:18 pm
Jean -
You can actually do this yourself by using the resend functionality. It’s described in the FAQ. You need to click on the “Manage your subscriptions” link in any one of the emails, then click on “More” — you will reach a screen where you can resend any previous fragment. If that does not work, please contact support [at] dailylit [dot] com and we will help you.
Best,
Albert
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