Archive for the ‘Service’ Category

30 Stories in 30 Days Update

Here’s an update for those of you who’ve signed up for 30 Stories in 30 days. You’ll be getting all your stories, but it may take an extra day. To make sure you’re up to date, you can hit the “send next installment immediately” link at the bottom of your latest installment. If there’s one in the queue that hasn’t been pushed to your email yet, you’ll receive it then. If you’re caught up, you’ll see a message that tells you there’s nothing you haven’t yet received.

We hope you’re enjoying the stories.

30 Stories in 30 Days Bug

Some readers are experiencing difficulty receiving their installments of 30 Stories in 30 Days. We are investigating and will have more information soon.

Maintenance

We will be upgrading some systems tonight to be able to provide you an even better service in the future!  We expect DailyLit to be offline from 11pm Eastern for about 30 minutes.

For status updates please follow DailyLit on Twitter.

Update: 11:17 pm – Maintenance completed.

Maintenance

We will be upgrading some systems tonight to be able to provide you an even better service in the future!  We expect DailyLit to be offline from 11pm Eastern for about 30 minutes.

For status updates please follow DailyLit on Twitter.

Update: 11:20pm Maintenance is finished and DailyLit is back online.

DailyLit Scheduled Maintenance

DailyLit and the DailyLit blog will be offline for scheduled maintenance from 3am to 4am EST on the morning of Thursday, July 30. Don’t worry: nothing will be lost, and your installments will still be delivered. If they’re scheduled for delivery between 3am and 4am, you’ll get them after the site goes back online at 4:00. Since this blog will be down during maintenance, check our Twitter account (@DailyLit) for updates.

Founder of Tumblr Speaking to Digital Publishing Group

I’m excited to announce that David Karp, the founder of blogging platform Tumblr, will be the featured speaker at the July 22 meeting of the Digital Publishing Group. Due to the success he’s achieved at a young age, Karp has become known as something of a “boy wonder.” As the New York Observer put it in their 2008 profile:

“Even in a world of Internet business precocity, Mr. Karp’s trajectory stands out. He started interning for the animation producer Fred Seibert when he was 14…soon, an employee of Mr. Seibert’s put him in touch with the owners of UrbanBaby, where he saved enough money to allow him to go to Japan….And when UrbanBaby sold to CNET in July 2006, Mr. Karp was able to cash out the sweat equity he’d built up.

“By the time Mr. Karp was 19, a new word had entered the lexicon: “tumblelog,” which referred to short-form blogging…Mr. Karp says he ‘kept waiting’ for one of the established blog platform players to set up a platform for tumblelogging. When, after a year, that hadn’t happened, Mr. Karp decided to do it himself.”

We can’t wait to hear David’s thoughts on the digital world.

The Digital Publishing Group is an industry group designed to educate, inspire, and empower publishing professionals to take advantage of the digital space. The group holds monthly events featuring talks by leaders in the digital realm. All industry professionals (and aspiring professionals), including publishers, agents, authors, bloggers, service providers, and booksellers are welcome to attend.

The Digital Publishing Group is sponsored by DailyLit (www.dailylit.com). Previous events have featured Debbie Stier, SVP and Associate Publisher of HarperStudio (co-sponsored by the Book Industry Study Group), Gail Glickman Horwood, SVP, Digital Programming & Strategy at Martha Stewart Living Omnimedia, and Neelan Choksi, CEO of Lexcycle/Stanza. For more information, visit the Digital Publishing Group’s site on Meetup.

DailyLit Tip #1

This is the first in a series of DailyLit tips we’re planning to share with you. They’re things we do to make reading our DailyLit installments easier and more convenient. Because easier is better, right? (Especially in August, when it’s hot, and it seems like everyone’s on vacation except for me. It’s like the path of least resistance is the only one that’s air-conditioned.)

Tip #1: Use “More All” on your BlackBerry

If you read your DailyLit on your BlackBerry, you may already know that it only downloads the very beginning of emails when you open them, and gets the rest when reading. For that to happen, the BlackBerry must have network access, and in places like the subway, that may not be possible. If you’d like to read during your commute, before you go underground you should go to your installment and open it, then press the menu button and select “More All.” This causes the BlackBerry to download the rest of the message and mark it as unread again.

So, you can read 100 Ways to Succeed/Make Money while you’re on the 1, or the 6, or whatever number gets you where you need to go. (And if it’s not taking you on vacation too, I hope it’s at least air conditioned.)

Look for more tips coming soon!

Have a tip to share? Email it to us at support [at] dailylit [dot] com.

Problems (Resolved and Explained)

We experienced three separate downtimes in the last 48 hours, all related to power outages at our data center. We apologize for the inconvenience that these have caused for our readers.

Our hosting provider previously had a perfect track record and DailyLit had been available without unscheduled service interruptions. We expect to return to our usual service level shortly.

Overeager Bot!

You can safely ignore this post if you are not using gmail or google reader. It turns out that google is so eager to index the entire web that they use information from RSS feeds and gmail to do so. The Googlebot — the program which “crawls” the web to add pages to google’s index — was accessing pages that were linked to from within our emails and RSS feeds, causing subscriptions to be randomly suspended and resumed. As soon as we discovered this we instructed the Googlebot not to touch these pages. We apologize for any inconvenience this may have caused.

You Have Certified Mail

Sender Score Certified MemberHappy to announce that we are now a member of Return Path’s Sender Score Certified Program. What does this mean for you? If your ISP/email provider checks, then it means DailyLit messages are less likely to be mistaken for spam. If you are having trouble with DailyLit emails occasionally not coming through you may want to suggest to your ISP/email provider to participate in this program (it’s free for them!).

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