Posts filed under 'Service'
We experienced three separate downtimes in the last 48 hours, all related to power outages at our data center. We apologize for the inconvenience that these have caused for our readers.
Our hosting provider previously had a perfect track record and DailyLit had been available without unscheduled service interruptions. We expect to return to our usual service level shortly.
November 11th, 2007
You can safely ignore this post if you are not using gmail or google reader. It turns out that google is so eager to index the entire web that they use information from RSS feeds and gmail to do so. The Googlebot — the program which “crawls” the web to add pages to google’s index — was accessing pages that were linked to from within our emails and RSS feeds, causing subscriptions to be randomly suspended and resumed. As soon as we discovered this we instructed the Googlebot not to touch these pages. We apologize for any inconvenience this may have caused.
October 14th, 2007
Happy to announce that we are now a member of Return Path’s Sender Score Certified Program. What does this mean for you? If your ISP/email provider checks, then it means DailyLit messages are less likely to be mistaken for spam. If you are having trouble with DailyLit emails occasionally not coming through you may want to suggest to your ISP/email provider to participate in this program (it’s free for them!).
February 9th, 2007
We are taking DailyLit offline for a couple of hours tonight (Friday, January 26) to add forums and an improved design developed by Dagny Prieto.
Update: Site is back up and running.
January 26th, 2007
Dailylit emails are again being blocked by Hotmail and MSN. We are working on having them unblocked. In the meantime we apologize to our Hotmail and MSN subscribers for the inconvenience.
December 10th, 2006
A large fraction of our emails to subscribers with hotmail accounts are being blocked. Hotmail requires us to become sender score certified. We are doing that, but it will take several weeks.
Update 10-15: Messages currently appear to be going through.
Update 11-2: Looks like we are close to being sender score certified.
October 10th, 2006
Hooray! We have migrated to a larger server at a different hosting company. Now back to adding features.
October 1st, 2006
Fixed two major problems with email formatting. First, in some email programs the line breaks did not show up at all (ouch). Second, some ISPs truncated any paragraph longer than 1,000 characters (for the technically inclined, the SMTP protocol does allow this)
September 16th, 2006
The good news: We had a ton of signups today.
The bad news: We experienced some hiccups.
We apologize to all those who received wrong emails.
September 14th, 2006